Product Requirements
This docs page is the operator-friendly PRD overview for the repository brief. This docs page is the operator-friendly overview.Primary objective
Build an internal WhatsApp control plane that replaces Charles in our stack with:- drop-in compatibility where useful
- a complete inbox and operator workflow
- durable ownership of messaging state
- explicit webhook, audit, and replay tooling
- forward-only migration support
Core pillars
- provider runtime
- contacts and subscriber state
- inbox
- templates
- campaigns
- journeys
- integrations
- admin and diagnostics
Delivery model
The platform is being built in reviewable slices:- repo/bootstrap
- data and auth foundations
- provider ingress and dispatch
- compatibility surfaces
- inbox
- templates, contacts, and audiences
- campaigns
- journeys
- migration and hardening