> ## Documentation Index
> Fetch the complete documentation index at: https://docs.switchbord.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Next Steps

> Current roadmap priorities and open deliverables.

# Next Steps

<Warning>
  The previous version of this document described the v0.1.0 implementation sequence. All items from that sequence have been completed or superseded. This page now reflects the **current roadmap**. For the full backlog, see the Linear project board.
</Warning>

## Current Priorities

The following items are actively tracked and represent the near-term delivery focus. They are ordered by dependency and business impact, not by calendar.

### BORD-88 — Click-to-Chat Webhook

The click-to-chat flow needs a production webhook handler to receive delivery receipts and read events from Meta. Currently, click-to-chat messages are sent but status updates are not captured. This blocks accurate message state in the inbox for click-to-chat-initiated conversations.

**Scope:** webhook route registration, message status reconciliation, inbox state update.

### BORD-97 — Inbox MVP Parity

The inbox must reach feature parity with the original MVP before the legacy interface can be decommissioned. Remaining gaps include thread-level search, bulk action support, and contact-side panel completeness.

**Scope:** thread search, bulk read/unread/archive, contact detail panel, template send from inbox.

### BORD-99 — Flows Builder

A visual flow builder for constructing WhatsApp conversation flows (menus, branching logic, conditional routing). This is the highest-value product differentiator on the current roadmap.

**Scope:** drag-and-drop canvas, node types (message, condition, action, wait), flow persistence, flow execution engine.

### BORD-118 — Mobile Responsiveness

The dashboard and inbox must be fully usable on mobile viewports. Current layouts break below 768px. This is required for operators who monitor conversations on mobile devices.

**Scope:** responsive breakpoints, collapsible sidebar, touch-friendly inbox actions, mobile navigation.

### BORD-112 — Meta API Monitoring

Continuous monitoring of the Meta WhatsApp Business API health, including webhook delivery reliability, rate-limit tracking, and error-rate alerting. Ties into the account alerts system (BORD-189).

**Scope:** Meta API health dashboard, rate-limit utilization tracking, webhook delivery metrics, alert integration.

## Completed from Previous Sequence

The following items from the v0.1.0 sequence are done:

* ~~Canonical model alignment~~ — completed
* ~~Single ingress/runtime decision~~ — completed
* ~~Durable Supabase-backed webhook and compatibility slice~~ — completed
* ~~Coherent feature-flag and migration control system~~ — completed
* ~~Inbox read-path hardening and one real template-send path~~ — completed
* ~~Auth/RBAC and workspace scoping~~ — completed (see [Authentication](/security/authentication))

## Read next

* [Product Requirements](/platform/prd)
* [Migration Plan](/platform/migration)
* [Feature Flags](/operations/feature-flags)
* [Security Overview](/security/overview)